Caracas Fútbol Club

The challenge

Caracas Fútbol Club, a top-flight Venezuelan football team, wanted to widen the commercial reach of its official merchandise and give fans a digital channel to buy it, beyond traditional points of sale. The core challenge was designing a multi-currency storefront with logistics and inventory processes ready to support an operation with global reach. Two operational needs sat alongside it: keeping stock levels current so shoppers never hit inconsistencies at checkout, and removing the manual payment validation that until then required an administrator to review every single transaction.

The solution

We built an e-commerce ecosystem designed to extend the reach of the club's official merchandise and automate the critical processes around product availability and payment validation. The solution pairs an intuitive shopping experience with automated stock management and banking integrations tailored to the Venezuelan market.The ecosystem is organized around three components: the storefront for official merchandise, the automated inventory and availability system, and a plugin that connects the store to the Banca Amiga and BNC banking APIs.

The result

A direct sales channel with a store available to fans 24/7. The club now has a digital sales channel to display and sell its official merchandise.

What we built

• A digital showcase for official products, organizing the merchandise available to club supporters.
• A visual interface aligned with the sporting and commercial character of the project, with straightforward navigation throughout the purchase flow.
• A multi-currency structure that lets the platform respond to different monetary scenarios.
• An automated stock system that reflects real merchandise availability inside the platform and reduces reliance on manual updates.
• A dedicated plugin connecting the store to the Banca Amiga and BNC banking APIs.
• Payment processing through mobile payment and debit cards within the checkout flow.
• Automated transaction validation, with no administrator in the loop.

Impact and results

• The club now has a digital sales channel to display and sell its official merchandise.
• Fans have easier access to club products from different locations.
• Automated inventory delivers more accurate availability information at the point of purchase.
• A simplified buying experience, with an interface designed to make browsing and checkout easy.
• Lower operational load, since automatic validation removes manual confirmation of each transaction.
• Faster purchases, with a considerable improvement in the time needed to process payments.